Patron Rights

NOFC values providing a safe, welcoming, dignified space for our customers to shop.  As part of that we will work to protect your confidentiality & privacy where appropriate, therefore:

• NOFC’s brochures and website provide information about the benefits and expectations of member-owners as well as the services that the co-op provides.
• We only solicit information that the co-op needs in order to conduct regular business and planning.
• Member’s personal/sensitive information (address, phone number & email), purchase/patronage point record, HOO/Members’ skills information), will only be used for necessary business purposes and only those authorized persons that need access to information to do their jobs will have access.
• When we collect demographic information, it is optional and will be protected as anonymous.
• We will never share or sell any members’ or customers’ personal contact information.